Questions

Answer

Why the component is not showing in the Components panel in Flash

This problem appears because there is a the difference between the language of Flash Professional and the language of the operating system.

Follow these steps to fix the problem:

1. Try to remove the component from the Adobe Extension Manager
2. Close the Adobe Extension Manager
3. Next, open your Flash
4. Create a new Flash file
5. In the menu of the Flash environment go to Help -> Manage Extensions...
6. From Adobe Extension Manager menu select File -> Install Extension, next select the MXP file of the component
7. Restart Flash.

If this still doesn't works try to find this folder on your HDD - C:\...\Application Data\Adobe\Extension Manager\Configuration\Extensions.

Place the MXP file in the Extensions folder an go to step 1 again.

 

 

 

 

Comments

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Giorgio

Posted 6 years ago

Hi! I’m not an expert, sadly. However, i downloaded a free 3dCarouselMenu, but it’s too small for page I’m creating. I saw I can change dimension of the background page, I can center the menu in the page and so on…but i couldn’t find a way to enlarge the menu itself. I tried to set the ComponentWidth and Height, but it wasn’t enough. Do I need the .fla file provided with paid package to fix my problem?

Thanks in advance

FlashXML Support

HI. You have to change also, the width and height from the embed code:
swfobject.embedSWF(“component”, “div”, “width is here”, “height is here”, “9.0.0”, false,

Sawsan

Posted 7 years ago

Hi! I did not receive an MXP file with my download and i have the paid version. Can you help?

Thanks!
Sawsan

FlashXML Support

If you don’t have the FLA and MXP file in the package you downloaded from our website this means that you downloaded the free version. Please read this FAQ article: http://www.flashxml.net/i-purchased-a-component-where-is-my-download-link.html to learn how to download the paid package.

Marie Cox

Posted 7 years ago

Hi! I did not receive an MXP file with my download. Can you help?

Thanks!
Marie

FlashXML Support

Hi,

The MXP file is available only in the paid version.

Carlos

Posted 7 years ago

Hi!!, my problem is, when i open the FLA file, in flash cs5 (also cs3), it just don’t display nothing, i mean, nothing, i only have on the FLA library the BannerRotatorFX as a compiled clip, but my frame is empty with and with no code

i want to modify a few things to recive some parameters and work with them in the fla,

i have done this steps, but, nothing happens

the control is BannerRotatorFX

can you help me please
thanks!!

FlashXML Support

Hi,

Usually we do not provide the source code, neither in the commercial package, please read this article to see why not. But, if you have purchased the component, send an email to support [at] flashxml.net and we will give you the source code.
In the FLA file, the component is added in the top/left corner, doesn’t have an icon but you can select it.

Carlos

Posted 7 years ago

Hi!!

i just can’t open the fla file, i used, cs5, and i do the steps to remove the component from the Adobe Extension Manager, and adding it,
but, i just see the first clear frame, without any component,

can you help me please

FlashXML Support

Hi,

Please give us more details on the matter, what exactly are you trying to do? You want to install one of our component’s in Flash using CS5 or you want to open the fla file? And which of our products are you referring?

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