Questions

Answer

Why the component is not showing in the Components panel in Flash

This problem appears because there is a the difference between the language of Flash Professional and the language of the operating system.

Follow these steps to fix the problem:

1. Try to remove the component from the Adobe Extension Manager
2. Close the Adobe Extension Manager
3. Next, open your Flash
4. Create a new Flash file
5. In the menu of the Flash environment go to Help -> Manage Extensions...
6. From Adobe Extension Manager menu select File -> Install Extension, next select the MXP file of the component
7. Restart Flash.

If this still doesn't works try to find this folder on your HDD - C:\...\Application Data\Adobe\Extension Manager\Configuration\Extensions.

Place the MXP file in the Extensions folder an go to step 1 again.

Comments

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Sawsan

Posted 11 days ago

Hi! I did not receive an MXP file with my download and i have the paid version. Can you help?

Thanks!
Sawsan

If you don’t have the FLA and MXP file in the package you downloaded from our website this means that you downloaded the free version. Please read this FAQ article: http://www.flashxml.net/i-purchased-a-component-where-is-my-download-link.html to learn how to download the paid package.

Marie Cox

Posted 3 months ago

Hi! I did not receive an MXP file with my download. Can you help?

Thanks!
Marie

Hi,

The MXP file is available only in the paid version.

Carlos

Posted 6 months ago

Hi!!, my problem is, when i open the FLA file, in flash cs5 (also cs3), it just don’t display nothing, i mean, nothing, i only have on the FLA library the BannerRotatorFX as a compiled clip, but my frame is empty with and with no code

i want to modify a few things to recive some parameters and work with them in the fla,

i have done this steps, but, nothing happens

the control is BannerRotatorFX

can you help me please
thanks!!

Hi,

Usually we do not provide the source code, neither in the commercial package, please read this article to see why not. But, if you have purchased the component, send an email to support [at] flashxml.net and we will give you the source code.
In the FLA file, the component is added in the top/left corner, doesn’t have an icon but you can select it.

Carlos

Posted 6 months ago

Hi!!

i just can’t open the fla file, i used, cs5, and i do the steps to remove the component from the Adobe Extension Manager, and adding it,
but, i just see the first clear frame, without any component,

can you help me please

Hi,

Please give us more details on the matter, what exactly are you trying to do? You want to install one of our component’s in Flash using CS5 or you want to open the fla file? And which of our products are you referring?

Jaume

Posted 7 months ago

When integrating our NewsFX component on a Flash project we are getting the following error when defining a settings.xml file

The same settings file work when passed directly to NewsTickerFX.swf

TypeError: Error #1009: Cannot access a property or method of a null object reference. at classes::NewsTicker/onCSSReloaded() at flash.events::EventDispatcher/dispatchEventFunction() at flash.events::EventDispatcher/dispatchEvent() at flash.net::URLLoader/onComplete()

How can we solve this issue?

Thank you,

Jaume

Hi,

Seem to be a problem when is specified another settings directly from Component Inspector and we will fix it as soon as possible. However, you can specify the path to another settings.xml from AS3 code. Please read this tutorial to see how.