How to use special characters

This is the solution for using different types of characters/languages in our products with embedded fonts. You will need Adobe Flash Professional to follow the instructions below.

If you don't have Adobe Flash Professional and if the component allows it, you can use non-embedded fonts and you don't need these instructions as they should work with any type of character. To use non-embedded fonts you have to change the value of embedFonts attribute to false in your settings.xml file (some products have multiple embedFonts attributes so make sure all of them are set to false).


Step 1:

Edit the images.xml file with a text editor (a regular editor would be Notepad++) and set the format of the XML file to UTF-8. In Notepad++, from the menu, Format -> Encode in UTF-8. Type your text in CDATA tags for each image (in your UTF-8 formatted language) and Save the file.

For the second step, there are two possibilities:
- if you’re using any font other than the one already embedded in the component (like Arial and/or Verdana - depending on each component), go for Step 2A
- if you’re using the already embedded font go for Step 2B

Step 2A:

In the FLA file create an empty text field on the Stage using Text Tool (put it anywhere just make sure it’s outside the viewable area). Click on (select) this newly created text field on the Stage and go to Properties panel (Ctrl+F3) and select a font which you know it contains all the special characters you need. Click Embedding and select (using Ctrl+Click) all the character types you need (note that each selection increases little by little the SWF size).

Step 2B:

Open the Library (Ctrl+L), right clik on an empty space on the Library, select New Font, write Arial or Verdana for Name and Font, check Export for ActionScript, then write Arial or Verdana (the same as before) for the Identifier. Click OK.

Note: for Step 2B you’ll have to know that if you’ll be using rare characters, like Cyrillic, you won’t be able to see them, and you’ll have to go for Step 2A and use other fonts than Arial or Verdana. For Latin characters for example it won’t be a problem.

Step 3 for components having the font customizable through XML:

Edit the settings.xml file, and put the name of your font as the value for fontFace (note that it could differ from one component to another), like this

<fontFace value="your_font" />

Step 3 for components having the font customizable through CSS:

Edit the style.css file and write the name of your font for the font-family (you might want to put it twice, for both head and body), like this:

font-family: your_font;



Posted 9 years ago

Dear sir;

I have tried your solution but with no success.
I saved the images.xml file as UTF-8. I changed the header to UTF-8.
Inside the CDATA i wrote some turkish characters ‘??Üü???iI?ÖöÇç’
I opened the FLA, In the library I inserted a new font by the name
verdana, with Identifier Verdana and exported the new flash.
I opened the settings.xml but Verdana is already in there, so no changes.

I still dont get turkish characters ?
Can you please help ?

FlashXML Support


Send me an email with the FLA file to support at
I’ll embed the special characters for you.

tita lang

Posted 9 years ago

hello i purchased banner-rotator fx commercial license,
german charakters dont work, even after following you hints.
images.xml > encoding utf-8 and save as utf-8.
put verdana into the library.
any suggestions?

FlashXML Support


Try to set the value of embedFont to false in your settings.xml file.

Rae MacLeman

Posted 9 years ago


I’d like to use the carousel commercial version but the free version does not display a “£” sign (that’s the Pound – the currency in Great Britain). The US$ displays, not surprisingly – can I display the other currency symbol?

Kind regards
Rae MacLeman

FlashXML Support


Please send an email to support at with the carousel archive.
I’ll embed the special character.


Posted 9 years ago

Please, could you help me. I have purchased Dock Menu FX, but i can’t get any special characters to work. Can you please help me with FLA (dockmenu.fla) file and Cirilic characters (????????????????????????????????) on it with Arial fonts. I want to use it with Russian text on it.

Thank you in advance!

FlashXML Support


Send an email to support at with the dockmenu archive.
I’ll embed the special characters.


Posted 9 years ago

I purchased comercial version of 3d carousel menu. I tried to add Polish signs, i.e. UTF8, but I could not open .fla file. I always receive error about unexpected file format. I would like to use simple Arial or Verdana font. Could you help me, please?

FlashXML Support


Could you please send me an email (to support at with the carousel archive.
I’ll make it work.

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