How to use special characters

This is the solution for using different types of characters/languages in our products with embedded fonts. You will need Adobe Flash Professional to follow the instructions below.

If you don't have Adobe Flash Professional and if the component allows it, you can use non-embedded fonts and you don't need these instructions as they should work with any type of character. To use non-embedded fonts you have to change the value of embedFonts attribute to false in your settings.xml file (some products have multiple embedFonts attributes so make sure all of them are set to false).


Step 1:

Edit the images.xml file with a text editor (a regular editor would be Notepad++) and set the format of the XML file to UTF-8. In Notepad++, from the menu, Format -> Encode in UTF-8. Type your text in CDATA tags for each image (in your UTF-8 formatted language) and Save the file.

For the second step, there are two possibilities:
- if you’re using any font other than the one already embedded in the component (like Arial and/or Verdana - depending on each component), go for Step 2A
- if you’re using the already embedded font go for Step 2B

Step 2A:

In the FLA file create an empty text field on the Stage using Text Tool (put it anywhere just make sure it’s outside the viewable area). Click on (select) this newly created text field on the Stage and go to Properties panel (Ctrl+F3) and select a font which you know it contains all the special characters you need. Click Embedding and select (using Ctrl+Click) all the character types you need (note that each selection increases little by little the SWF size).

Step 2B:

Open the Library (Ctrl+L), right clik on an empty space on the Library, select New Font, write Arial or Verdana for Name and Font, check Export for ActionScript, then write Arial or Verdana (the same as before) for the Identifier. Click OK.

Note: for Step 2B you’ll have to know that if you’ll be using rare characters, like Cyrillic, you won’t be able to see them, and you’ll have to go for Step 2A and use other fonts than Arial or Verdana. For Latin characters for example it won’t be a problem.

Step 3 for components having the font customizable through XML:

Edit the settings.xml file, and put the name of your font as the value for fontFace (note that it could differ from one component to another), like this

<fontFace value="your_font" />

Step 3 for components having the font customizable through CSS:

Edit the style.css file and write the name of your font for the font-family (you might want to put it twice, for both head and body), like this:

font-family: your_font;


Juan Carlos

Posted 8 years ago

I have problems with 3DCarouselMenuFX
I have tried all the steps mentioned in the videos and still have problems with the XML file.
I tried also to change the enconde UTF-8
Only I need to make certain accents in French and spanish.
Can you help me please.

FlashXML Support


Send us your archive at: support[at] and we will make the changes for you.


Posted 8 years ago

Hello, is it still impossible to use polish chars in “short text”(the vertical one) in Accordion FX?


FlashXML Support


Unfortunately this feature is not implemented for short text, this is possible only for the text included in CDATA.

Ung Ngoc

Posted 8 years ago

I just try a free 3DCarouselMenuFX in my site to see if it can fit. The result is good but i can’t display some character like â, ? etc… I just read all your solution and answer about the special characters but don’t have any solution right for me. Can i do anything about that or i must buy a commercial pack before i can try it ?

Thanks for all.

FlashXML Support


We have sent you an email with the modified package. Please check your inbox.

Dannie Jensen

Posted 8 years ago

Hey…if I should use “Æ, Ø, Å” in the body text. Is this the guide to follow?

FlashXML Support


Yes, this is the guide for embedding other fonts. However, it should work also only by setting embedFonts attribute to false in settings.xml under <Counter_Properties> and <Text_Properties>; like this:

<embedFonts value="false"/>

Felipe Nardeli

Posted 8 years ago

Embedding Font:

It worked for one text and not for another. Can you please help me find the answer why?

look in the frontpage, where it says “Shows da Expotchê Rio”, the first one should read “Nenhum de Nós”, as it does inside, but it doesn`t seem to work.

Don`t know what to do.


FlashXML Support


Sorry, but the shortText does not support special characters, but only the text included in the CDATA.

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