How to use special characters

This is the solution for using different types of characters/languages in our products with embedded fonts. You will need Adobe Flash Professional to follow the instructions below.

If you don't have Adobe Flash Professional and if the component allows it, you can use non-embedded fonts and you don't need these instructions as they should work with any type of character. To use non-embedded fonts you have to change the value of embedFonts attribute to false in your settings.xml file (some products have multiple embedFonts attributes so make sure all of them are set to false).


Step 1:

Edit the images.xml file with a text editor (a regular editor would be Notepad++) and set the format of the XML file to UTF-8. In Notepad++, from the menu, Format -> Encode in UTF-8. Type your text in CDATA tags for each image (in your UTF-8 formatted language) and Save the file.

For the second step, there are two possibilities:
- if you’re using any font other than the one already embedded in the component (like Arial and/or Verdana - depending on each component), go for Step 2A
- if you’re using the already embedded font go for Step 2B

Step 2A:

In the FLA file create an empty text field on the Stage using Text Tool (put it anywhere just make sure it’s outside the viewable area). Click on (select) this newly created text field on the Stage and go to Properties panel (Ctrl+F3) and select a font which you know it contains all the special characters you need. Click Embedding and select (using Ctrl+Click) all the character types you need (note that each selection increases little by little the SWF size).

Step 2B:

Open the Library (Ctrl+L), right clik on an empty space on the Library, select New Font, write Arial or Verdana for Name and Font, check Export for ActionScript, then write Arial or Verdana (the same as before) for the Identifier. Click OK.

Note: for Step 2B you’ll have to know that if you’ll be using rare characters, like Cyrillic, you won’t be able to see them, and you’ll have to go for Step 2A and use other fonts than Arial or Verdana. For Latin characters for example it won’t be a problem.

Step 3 for components having the font customizable through XML:

Edit the settings.xml file, and put the name of your font as the value for fontFace (note that it could differ from one component to another), like this

<fontFace value="your_font" />

Step 3 for components having the font customizable through CSS:

Edit the style.css file and write the name of your font for the font-family (you might want to put it twice, for both head and body), like this:

font-family: your_font;



Posted 8 years ago

Hi,can someone help me pleas to put special charters like čšžđć for Croatian in my flas site??
I can send .fla or any files needet.

FlashXML Support


We can only offer support for our products but you should be able to add the characters you want following the video tutorial above.


Posted 8 years ago

I can not modify the fla file I am using Chinese characters need to pay for it

FlashXML Support


Can you tell us what component you use?


Posted 8 years ago

I want to change the font included in the gallery “verdana” to “Hand Of Sean.”
I proceed exactly as in the FAQ (, it works very well in local but not on my website.
Can you help me.

FlashXML Support


If it works local, it should work on your website as well, try to clear your browser’s cache and to reload the page. If still doesn’t work, send us the link to your website, and the component’s archive to support [at] and we will check it out.


Posted 8 years ago

hello. sorry for my english.

i have only one problem with the Magnetic Photo Slider: i need larger thumbnails in the slider, than 300px, but it doesn’t work.

can you help me, how can i solve this problem?


FlashXML Support


This seem to be a bug. I have notified the Development Department about this issue and we will let you know as soon as we will fix it.


Posted 8 years ago

after disabling embedFont in dockgalleryFX I have a problem in <head> tag content of xml file (BIg.xml) even without changing the css file and the text inside the head tag is shown twice and overlapped with a strange font, could you please check it?

FlashXML Support


The difference in fonts comes from the fact that the text boxes have a doubling effect applied, but the headBack text is also bold and italic:

headBack {

To make them the same remove the font-style and font-weight attributes from the CSS.

Do you have a question?

you will get an answer in 24 hours, tops.

(required) Only alphanumeric characters allowed
(required) (will not be published)
Please type a message! Your message is too long! Either try to keep within 1500 characters, or contact our support team via email at support [at]
(will not be published)
You mistyped the two words!
Can't read? Change the image
Format your comments using Textile: *bold*, _italic_, "link text":address, @code@
Connect to us on Facebook Follow us on Twitter Subscribe to our RSS feed
Copyright © 2009 - 2020